Employers - Recognise and Support Mental Health in the Workplace

John Dustow - Employment Law Specialist

In today's fast-paced world, mental health awareness is no longer just a buzzword; it's a crucial aspect of a healthy and productive work environment. Employers are increasingly understanding that a mental health diagnosis is a recognised illness within the employment sector, and they have a responsibility to ensure their employees' mental health needs are reasonably met.


In this blog, we'll delve into why employers must recognise and address mental health in the workplace, along with key steps to promote a mentally healthy work atmosphere.


Employer Responsibility under Health and Safety Legislation:


Employers have a legal responsibility under the Health and Safety at Work Act to minimise harm in the workplace, and this includes mental health harm. When an employee comes forward with mental health concerns, employers should approach the situation with an open mind, empathy, and kindness. It's their duty to do what is reasonable to address these concerns and create a supportive work environment. By doing so, employers not only fulfil their legal obligations but also foster a culture of trust and well-being.


Identifying the Sources of Mental Health Problems:


Mental health issues and challenges can stem from problems within the workplace itself or things that are unrelated or external to the workplace. Stress and burnout - driven by heavy workloads and demanding deadlines - are prevalent challenges. Additionally, workplace bullying and harassment can be detrimental to mental health. Genuine anxiety around meeting targets can also contribute to mental health problems.


There is a vast range of issues outside of work that can also cause mental health issues that impact our ability to work, and an employee who is overwhelmed with emotional issues at home may have trouble prioritising and staying focused at work.


Regardless of whether issues arise from an employee's personal life or stem from their employment, it is difficult for an employer to address and remedy things affecting their employees if they don’t know about them.


By communicating your struggles, where possible, the employer can proactively address and mitigate them, or provide appropriate support.


Encouraging Open Communication:


An atmosphere of open communication is essential for addressing mental health concerns. Employers should encourage employees to feel comfortable being open, honest, and communicative about their mental health. It should be made clear that if something at work is disturbing their mental health, they must promptly raise these issues with their employer. Transparent communication is essential to finding solutions.


Employers should also encourage professional help so employees can receive an accurate diagnosis, ensuring they receive the proper support and accommodations tailored to their needs.


In conclusion, employers have a significant role in recognising and supporting mental health in the workplace. By understanding the legitimacy of mental health diagnoses, identifying potential sources of stress, fostering open communication, and fulfilling their responsibilities under the law, employers can create a work environment where mental well-being is a priority.


By working together, employers and employees can build a workplace that values mental health, fostering trust and confidence while promoting overall well-being.

By John Dustow - Employment Law Specialist April 30, 2025
With the increased use of Medicinal Cannabis/Marijuana here in New Zealand, I have had a surge of clients call and seek advice about what this looks like in an employment scenario. The answer is very simple and people often get confused because having cannabis in your system whilst at work has historically led to disciplinary action against the employee. Here’s how an Employer should look at Medical Cannabis. Simply take out the word cannabis or marijuana and replace it with any other prescribed medication and you should answer your own question. Still confused? Fair enough. Most businesses will have a Drug and Alcohol Policy for their workplace. In this Policy, it should detail prescribed medication. In this section, you would expect the Policy to say that Employees are required to declare any prescribed medication that would potentially have an impact on the Employee’s work. For example, if the Employee was on a heavy dosage of Tramadol for pain management, they may be ok to work in a non safety sensitive role like in an office, but you wouldn’t allow them to operate heavy machinery. Same principle here. If an employee uses medical cannabis which has legitimately been prescribed to them, then they must follow the Drug and Alcohol Policy and declare the prescription to their employer up front and discuss what this may mean for their work. If your Employer has concerns about your work and the used of the prescribed marijuana, then like any other medication, they may wish to have you obtain a medical certificate detailing that the Employee is safe to work if they consume the marijuana as directed and prescribed. This then shifts the burden of responsibility to the Doctor who issued the medical certificate. If the Employee can’t obtain a medical certificate because the dosage they use would/could impact their ability to perform their duties safely, then the Employer and Employee should have a conversation about the timeframes the Employee is required to take the prescription and whether there are alternative duties available that would be safe, etc. If there are no alternative duties, then depending on the length of the prescription, it may be reasonable for the Employer to place you on leave, or if the use will likely to be prolonged, then potentially look to terminate the Employment under medical incapacity. Here are some frequently asked questions: Question: Why do I have to advise my Employer when I’m not impaired, this is private medical information? A: Privacy is important, but it is also situational dependent. Under the Employment Relations Act, both Employees and Employers must act in good faith and this may mean that in certain circumstances, you will be required to pass on private information. In such cases where you are taking medication, under the Health and Safety at Work Act, the Employer is entitled to know whether an Employee is taking medication that may have an impact on their work. You will note that I have highlighted 'may' . It is generally accepted that impairment is subjective and everyone will react to medication differently. That is why there needs to be a line in the sand somewhere that says, impaired or not, you cannot be past this limit. That is why it is very important to be open and honest about your situation so that you and your employer can work through the situation cooperatively. If you can obtain a medical certificate stating that you’re ok to work, then that’s good and your Employer will have to take that into consideration. Q: What happens if my Employer sacks me because I’m on Medical Cannabis? A: An Employer must act reasonably and they will have to justify their decision to terminate. If you are legitimately taking prescribed medication which you have been signed off by a Doctor to use and also work, then it would be difficult for your Employer to justify their decision to terminate. If you can’t get a medical certificate, then there needs to be a constructive conversation between the parties to try and work it out. It may be that if you’re likely to be a long-term user of medical cannabis where you can’t obtain a medical certificate, then it may be reasonable for an Employer to terminate your employment under medical incapacity. If you get to this stage, talk with your Doctor about alternative medication that wouldn’t impact your work. Q: What happens if I don’t declare that I’m on Medical Cannabis? A: You may be in breach of your obligations under the Employment Relations Act and or your workplaces Drug and Alcohol Policy. If you are found to be in breach, you may be liable to disciplinary action. Q: What happens if I get drug tested? A: You will be treated like anyone else who is taking medication. Assuming that you have advised your Employer and obtained a medical certificate stating that you are safe to work. If you produce a “non negative” result, the sample will likely be sent to the Lab for confirmation testing and the Lab will report back on whether the levels in your system are consistent with the prescription. If they are, there shouldn’t be a problem. If they are not, then you could face disciplinary action. If you hadn’t advised the Employer of your prescription prior to the drug testing, then you may be liable to disciplinary action providing the policy requires you to declare the medication. In conclusion, Medicinal Cannabis is nothing to fear and should be treated like any other medication. As long as there is transparency and honesty, both the Employer and Employee should be able to get through any issues in a productive way. If you have any questions or queries contact John Dustow, Employment Law Specialist. JOHN DUSTOW – E: johnd@tech5.co.nz | P: 027 855 9989
By John Dustow September 18, 2024
At Tech 5, the safety and well-being of our workforce is our top priority. With health and safety at the forefront of every business' mind, we take proactive measures to ensure that every team member goes home safely after a hard day’s work. Whether they’re working in construction, logistics, or manufacturing, we ensure our workers are placed on safe sites, maintaining high standards of risk management. Our Collaborative Approach to Health and Safety We recognise that health and safety is a shared responsibility, and we take this partnership seriously. By working closely with our clients, we collaborate in line with shared duties requirements to manage risks effectively. Together, we strive to ensure that every workplace meets rigorous safety standards. Our team is empowered to play an active role in health and safety processes, allowing us to address issues quickly and efficiently. Here’s how we make health and safety an integral part of everything we do: Proactive Risk Assessment and Hazard Management Before any of our temps begin work, we conduct a comprehensive job order to identify all potential hazards and risks associated with the role and site. This ensures that both the worker and client are fully aware of any specific needs, risks, or concerns that may arise. Additionally, we complete site assessments before starting any new job placement or within 48 hours of the start time. To maintain an ongoing level of safety, we follow up with site assessments every six weeks or sooner if site conditions change. Safety Inductions and Training Every candidate undergoes a thorough safety induction and questionnaire to ensure they are prepared and informed about the hazards of their specific work environment. We also conduct drug and/or alcohol testing based on our clients' requirements. For some clients, we streamline the onboarding process by running safety inductions on their behalf before a temp starts, ensuring that workers hit the ground running while adhering to all safety protocols. We also provide Site Safe/Construct training and collaborate with clients to facilitate any additional training, tickets, or licenses that might be needed for specific roles. Monitoring Injuries By continuously monitoring injuries and near misses, we gather crucial data to identify areas where risk can be reduced. From this information, we develop tailored health and safety initiatives to improve workplace behaviour and mitigate future risks. Support After Incidents Accidents will happen, but we ensure the proper support is in place through a dedicated Triage line, available for any worker to use after an incident. Providing Practical PPE  We supply all necessary practical PPE to ensure our workers are equipped to do their jobs safely. Providing Ongoing Candidate Care We believe in follow-up candidate care to ensure that workers feel happy, supported, and safe in their role. These follow-ups allow us to address any emerging concerns quickly and keep our workers in the loop about ongoing health and safety developments. Promoting Mental Health and Well-Being At Tech 5, we create safe spaces for open conversations around mental health, encouraging workers to seek support when needed and helping to reduce the stigma often associated with mental health issues. Regular check-ins and toolbox talks are part of our candidate care process, giving us the opportunity to gauge how workers are feeling and provide additional support if needed. Our Commitment to Continuous Improvement At Tech 5, we’re constantly reviewing and refining our processes based on real-time data and feedback from our workforce and clients. By constantly assessing and addressing potential risks, we can implement industry-leading safety standards that protect our people on the ground.
August 6, 2024
Gaining a competitive edge in your job search requires expert guidance and strategic planning. In this blog, we share advice on how to develop an effective job search strategy, craft the perfect CV and ace your interview to land your next role. Developing an Effective Job Search Strategy A strategic approach to job hunting can significantly enhance your success rate: Target Relevant Roles: Focus on positions that align with your skills, experience and career goals. Look for roles where your transferable skills can be an asset. Be Selective with Applications: Avoid the temptation to apply for every job you see. Tailor your applications to positions you’re genuinely interested in and qualified for. Stay Organised: Keep track of the jobs you’ve applied for, including details about each application. This will help you stay prepared for when the recruiter or hiring manager calls and any follow-ups. Crafting the Perfect CV Your CV is your first chance to make a lasting impression. Here’s how to craft a standout CV: Understand the Role: Before writing your CV, carefully read and analyse the job description. Identify key skills and qualifications the employer is seeking. Tailor Your CV : Customise your CV for each job application. Highlight relevant experiences and skills that match the specific role you’re applying for. Include a Strong Cover Letter: Write a compelling cover letter that explains why you’re a perfect fit for the role. Use it to provide context for your CV and showcase your enthusiasm for the position. Mastering the Interview Securing an interview is a significant achievement, but nailing it is crucial. Here are some essential tips to help you excel: Be Honest: Authenticity is key. Employers appreciate genuine responses and transparency. Be Confident: Confidence can set you apart. Practice your answers and maintain a positive attitude. Stay Calm: Manage your nerves by taking deep breaths and staying focused. A calm mind leads to clear, concise answers. Prepare Thoroughly: Research the company and the role. Prepare questions to ask the interviewer about company culture, learning and development opportunities, and what they expect from you in this role in the coming months. Listen and Respond Thoughtfully: Pay close attention to each question. Take a moment to gather your thoughts and provide well-considered answers. Use Specific Examples: Back up your claims with concrete examples from your experience. This adds credibility to your responses. Maintain Professionalism: Dress appropriately, smile and make eye contact. Professionalism leaves a lasting impression. Be Punctual: Arrive early (but not too early!) to demonstrate your commitment and respect for the interviewer’s time. Additional Tips for Job Seekers Network Actively: Connect with industry professionals and attend networking events. Personal connections can open doors to unadvertised opportunities. Maintain a Positive Attitude: Job searching can be challenging, but staying positive is crucial. Celebrate small wins and keep pushing forward. Follow up: After an interview, send a thank you text or email. This simple gesture can set you apart from other candidates and reinforce your interest in the role. Mastering your job search is all about preparation, strategy, and persistence. Implementing these strategies will put you well on your way to securing the role you desire. Best of luck in your job search! Find out more about Our Services or get in touch with one of our Consultants .
August 6, 2024
Building a strong permanent workforce is essential for business stability and growth. At Tech 5 Recruitment, we specialise in helping companies find the right talent to ensure long-term success. Let’s chat about how our permanent recruitment capabilities can benefit your organisation. Understanding Recruitment Costs Consider the financial implications of your current hiring practices. In the past financial year, how much have you invested in recruitment, and how often have you had to re-hire due to turnover? The cumulative costs of job postings, time spent on recruitment, and potential revenue losses due to vacant positions can be substantial. Partnering with Tech 5 for permanent recruitment can significantly reduce these costs by providing reliable, long-term hires. Our recruitment process removes all aspects of vetting administration, having a ready-to-go candidate of predetermined criteria and reducing the groundwork required, so as a business, you are presented with a competent candidate for work. This allows you to focus on your core business activities. The Value of Recruitment Agencies While job boards like Seek are popular, they don’t offer the option of permanent replacements or the strategic consulting that a recruitment agency does. At Tech 5, we stand by our placements with replacement guarantees, and our experienced consultants provide ongoing support and expert advice, ensuring you make the best hiring decisions. Saving Time and Enhancing Productivity Managing the influx of applications from job boards can be overwhelming. Department heads often spend countless hours reviewing CVs, contacting candidates, and conducting interviews. By outsourcing these tasks to Tech 5, you free up valuable time and resources. Our streamlined process for permanent sourcing includes thorough candidate screenings, reference checks, and detailed interviews, delivering only the most qualified candidates for your consideration. Leveraging a Ready Talent Pool for Permanent Roles One of the many significant advantages of working with Tech 5 is our extensive database of pre-screened candidates. These individuals are locally available and ready to contribute to your team immediately. This pre-existing talent pool accelerates the hiring process, allowing you to fill critical roles faster and more efficiently. Expertise You Can Trust With over a decade of experience in recruitment, our consultants who specialise in permanent recruitment bring a wealth of knowledge and expertise to the table. Their industry knowledge and expertise enable them to provide tailored solutions that match your unique needs. When you partner with Tech 5, you’re not just hiring a recruitment agency but gaining a trusted advisor committed to your success. The Tech 5 Advantage Choosing Tech 5 Recruitment means more than just filling a position; it means building a partnership focused on your long-term goals. Our comprehensive approach to permanent recruitment ensures you get the right people in the right roles, contributing to your company's growth and stability. Contact us today to learn how we can support your permanent staffing needs and help you build a resilient workforce.  Find out more about Our Services or get in touch with one of our Consultants .
June 4, 2024
Finding the best talent in a competitive job market can feel like searching for a needle in a haystack. With a seemingly endless pool of candidates, identifying those who will truly excel in your organisation requires a strategic approach. It may mean you need to rethink your hiring process. Let's start with what recruiting top talent means. Recruiting top talent means hiring individuals with a combination of highly desirable skills, expertise, and qualities that match a company’s objectives, values, and culture. They are seen as the ideal employees for a specific role. Here’s how you can cut through the crowd and attract top talent for your business, paving the way for growth and success. Analyse your current workforce and requirements. This process helps you identify the strengths and gaps within your team, enabling you to determine the specific qualifications and skills needed in new hires. You will attract candidates who complement your team and bring unique value. Showcase a strong employer brand. Your company’s reputation plays a significant role in attracting top talent. Showcase your company culture, values, and employee recognition on your website and social media channels. Give potential candidates a glimpse into what it’s like to work at your company. A strong employer brand can make your company stand out to high-quality candidates. Use company benefits to attract people. Top talent often has multiple job offers to consider. Make sure your salary is competitive within your industry. Beyond salary, consider offering benefits that appeal to today’s workforce, such as flexible working hours, professional development opportunities, and a positive work-life balance. Streamline your hiring process. A lengthy or complicated hiring process can deter top candidates. Ensure your application process is user-friendly and efficient. Communicate clearly and regularly with candidates to keep them engaged. Consider Diversity & Inclusion Expand your talent pool by using various recruitment methods, including social media or diversity-focused organisations, to reach a diverse pool of candidates. Also, consider tweaking your job descriptions to be more inclusive. A diverse workforce brings different perspectives, experiences, and ideas to the table. An environment where everyone feels valued and included can attract top talent, improve employee satisfaction, and gain a competitive advantage. Partner with a recruitment agency.  Partnering with a recruitment agency like Tech 5 can further enhance your efforts by providing industry expertise, an extensive network and an efficient screening process tailored to your business. Recruiting top talent is always a challenge without careful planning, so the first step is to be informed about what the best talent is currently looking for in similar roles. Consider how you can tweak a position or job offer to make your organisation stand out from the competition. It's all about prioritising people and focusing on the bigger picture. Once you integrate these practices into your recruitment, sourcing and recruiting top talent will become a repeatable practice. If you’re looking to partner with a recruitment agency, contact us and let us help you navigate the competitive job market with ease.
May 8, 2024
In the fast-paced business world, adaptability is paramount to success. Companies must be agile enough to respond to changing market dynamics, unforeseen challenges, and fluctuating demand. One solution that offers businesses the flexibility they need to thrive is temporary staffing. In this blog post, we'll discuss why temporary staffing makes perfect sense for businesses and how Tech 5 Recruitment can be your strategic partner in workforce management. Benefits of Temporary Staffing Cost-Effectiveness Hiring temporary staff can be cost-effective, especially for unexpected short-term or specialised roles. With temporary staffing, businesses can carefully manage staffing expenses to suit business requirements, thereby reducing overhead costs and maximising operational efficiency. Flexibility Temporary staffing provides businesses with the flexibility to adjust their workforce size according to fluctuating needs. Whether you need additional manpower for a short-term project or to cover employee absences, temporary staff can quickly fill the gap with minimal downtime or notice required. Maintain Productivity When you need urgent staff to cover and do not have time to recruit, temporary staffing is an effective solution for maintaining productivity and scaling up your workforce quickly. Access to Specialised Skills Temporary staffing agencies like Tech 5 Recruitment have access to a vast pool of talented professionals with specialised skills and expertise, allowing you to tap into a diverse range of candidates to meet your specific needs. How Tech 5 Recruitment Can Help Your Business Contingent Workforce We understand that every business has its own set of challenges and requirements. Tech 5 partners with your business applying a solution-focused approach using a flexible/project-based workforce. Businesses that utilise a contingent workforce can adapt to changing demands, control costs, and access specific skills as needed. Comprehensive Support From candidate sourcing and screening to onboarding and payroll administration , Tech 5 Recruitment provides comprehensive support throughout the staffing process. Our recruitment process removes all aspects of vetting administration, having a ready-to-go candidate of predetermined criteria and reducing the groundwork required, so as a business, you are presented with a competent candidate for work. This allows you to focus on your core business activities. Safety First We take health and safety very seriously; every role is individually assessed prior to the placement of any suitable candidate. This is a fantastic opportunity for our business to walk through the expectations while onsite and understand first-hand hazards our team will need to be aware of. Site Safe and Drug Testing can also be provided. Temporary staffing offers businesses a strategic advantage in today's dynamic market. By partnering with Tech 5 Recruitment, you can discover the full potential of temporary staffing to drive business growth and success.  To know more about Our Services, visit our website here or get in touch with one of our Consultants .
By John Dustow - Employment Law Specialist November 22, 2023
Health and Safety in the workplace is paramount for both employers and employees. Under the Health and Safety at Work Act 2015, employers are legally obligated to maintain a safe and healthy work environment. This encompasses identifying and mitigating risks, offering proper training, and supplying necessary safety equipment, including PPE. Employers must take proactive measures to create a hazard-free workplace, ensuring the well-being of their employees. A common question that often arises is whether employees are required to pay for their own Personal Protective Equipment (PPE). Paying for Your Own PPE: When Is It Required? The default answer to the question of whether employees should pay for their own PPE is no! In most cases, it is the responsibility of the employer to provide PPE to ensure that employees can work safely. However, there are some exceptions to this rule: Personal Preference Some employees may have personal reasons for wanting to use their own PPE, even if the employer provides suitable gear. For example, they may prefer a particular brand or supplier or want additional items to what is being provided. In such cases, employees can choose to purchase their own equipment. PPE Return Agreements If an employee fails to return the PPE provided when they finish their job or employment, the employer may have the right to request the employee to reimburse them for the equipment. This should be clearly stated in an agreement made before commencing the job. Damage or Negligence If an employee intentionally damages the PPE or behaves negligently, causing damage to the equipment, the employer may require the employee to cover the cost of replacing the PPE. This, too, should be outlined in an agreement before issuing any PPE. To sum it up, employers are required by law to offer a safe working environment, which includes providing appropriate PPE. Employers should not expect employees to bear the financial burden of their safety equipment, nor should they require employees to purchase PPE from the employer before starting a job. As an employee, if you have concerns or questions regarding PPE in your workplace, it's essential to communicate with your employer. If you find yourself in a situation where you are compelled to pay for your PPE, don't hesitate to seek advice or clarification. The primary goal is to ensure that all workplaces are safe for everyone, and this is a joint responsibility shared by employers and employees. For further information or questions about your legal obligations or aspects of employment law, feel free to reach out to our Tech 5 employment law specialist, John Dustow. JOHN DUSTOW – E: johnd@tech5.co.nz | P: 027 855 9989
By Brett Bothma November 9, 2023
In this blog, we'll explore the DIRECT and INDIRECT costs of a bad hire and how a recruitment agency like Tech 5 conducts a comprehensive pre-employment process to help mitigate these risks.
By John Dustow - Employment Law Specialist April 12, 2023
As an employer, it is essential to understand your obligations regarding break times at work. All employees are entitled to their statutory breaks, and failure to provide appropriate break times can lead to burnout and decreased employee productivity, impacts health and safety protocols, and even has legal repercussions for employers. When establishing what break times an employee should get, there needs to be an agreement between the employee and the employer, for example, break allowances written into an employment contract. If there is no agreement, employers must adhere to the timings described in employment law. In all workplaces, it is best to come to a reasonable compromise between you and your employer. Despite break times being important for employee wellbeing and a legal requirement, we sometimes see a trend of insufficient break times being provided to workers in specific industry sectors, so let’s take a closer look at the key aspects of break time regulations and what employers should know to comply with the law: 1. Meal Breaks vs Rest Breaks The first thing to understand is that there are two types of breaks: meal breaks and rest breaks. Meal breaks are typically longer and are meant to provide employees with time to eat a meal. For most, these are unpaid. In contrast, rest breaks are shorter and intended to provide employees with a brief rest from work. These rest breaks are paid breaks. 2. Length of Breaks According to the New Zealand Employment Law, you should receive the following break/meal times: 4-6 work hours = 1 x 10 minute break (paid) and 1 x 30 minute meal break (unpaid) 6-10 work hours = 2 x 10 minute break (paid) and 1 x 30 minute meal break (unpaid) 10-12 work hours = 3 x 10 minute break (paid) and 1 x 30 minute break (unpaid) 12-14 work hours = 3 x 10 minute break (paid) and 2 x 30 minute meal breaks (unpaid) 3. Penalties for Non-Compliance Finally, it's important to understand the penalties for non-compliance with break-time regulations. If an employer is not providing appropriate breaks, their actions can result in a personal grievance resulting in Penalties of up to $20,000 per breach. Furthermore, if there is an accident on site and this accident can be fully, or partially attributed to noncompliance with break requirements, the employer could face prosecution under the Health and Safety at Work Act which carries a potential term of imprisonment. Breaktimes are a legal right for all employees. If you’re one of our Tech 5 employees and are not getting the appropriate breaks on your placement, raise it with your immediate supervisor. If that doesn’t work, then escalate the issue to your Tech 5 consultant. If you’re not a Tech 5 candidate, contact your union delegate or a suitable employment law representative. For information or questions about your legal obligations or rights regarding break times or any other aspects of employment law, feel free to reach out to our Tech 5 employment law specialist, John Dustow. JOHN DUSTOW – E: johnd@tech5.co.nz | P: 027 855 9989
By John Dustow - Employment Law Specialist November 14, 2019
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