Service Manager - Fire

Contract type: Permanent
Location: Hamilton
Specialisation: Trades & Labour
Date: 2021-11-30
Salary: NZD90000 - NZD105000 per annum
Reference: JO-2111-19048
Contact name: Kate Hughes
Contact email:

Job description

  • Great opportunity to work with a well-established company and join a team of experienced professionals
  • Opportunity to prove your worth and lead from the front
  • Competitive salary plus other company benefits
About the company:
Our client is a well known security and fire alarm company that has been around for over 50 years reducing risk for businesses and residents. They cover the entire process from the design stage all the way through to installation and maintenance, which is what makes their customer service stand out above others.

They have a reputation for their high health and safety standards, problem solving skills and for their highly experienced teams, making sure the job is done right every time. They put their success down to their communication, after sales service and their passion for the industry. Due to their growing work load, and movement within the team, they are now looking for an enthusiastic, experienced Fire Manager to lead their business forward.

About the role:
  • Managing the day to day operations of the Fire Service and Installation teams
  • Leading a team of 8-10 direct reports and providing them with a positive environment and training opportunities
  • Carrying out annual performance reviews and setting staff targets
  • Handling job delivery, scheduling and making sure a top-quality service is provided every time
  • Reporting in to the board with updates and financials
  • Ensuing the system is up to date and everything logged correctly in SIMPRO
  • Project coordination and resource management
  • Customer service and building and maintaining client relationships
  • Business development, growing both project and servicing work
  • Ensuring high health and safety standards, and company systems are adhered to at all times

Skills and Experience:
  • Must have proven experience in a team leader or similar management position
  • Ideally a qualified EST or electrician, or have a similar trade qualification
  • Must be technically minded, with a strong background in fire alarm systems, and willing to keep up to date with the latest technologies
  • Be able to lead by example and manage a team of up to 10 staff
  • Understanding of the financial side of the business
  • SIMPRO experience would be beneficial
  • Excellent customer service experience, and great with building and maintaining relationships
  • Must be organised, self motivated and willing to go the extra mile
  • Be professional, well presented with high levels of communication
  • Able to think on your feet, with excellent problem solving skills
  • Strong understanding of H&S, and experience implementing this into the team environment

  • Work for a large company who are stable in their market and constantly growing
  • Great diverse company culture within a supportive working environment where they will always offer opportunities for new training and development
  • Lead a team where they at the end of the day they like to have a laugh and everyone loves what they do
  • Start ASAP, in a role that will mould your career and give you the chance to showcase your skills
  • Competitive salary and other company benefits
  • Opportunity to really make this role your own and prove yourself

Does this job sound like you? Apply online today or contact Kate on 027 5888551 to express your interest.


Kate Hughes
Kate Hughes

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