Customer Service agent- Call Centre

Contract type: Temporary
Location: Auckland
Specialisation: Manufacturing & Processing
Date: 2021-10-17
Salary: NZD22 - NZD23 per hour
Reference: JO-2101-12681-1
Contact name: Carlos Jimenez
Contact email:

Job description

Are you a customer service superstar?  looking for a new challenge?

Our client is looking for an inbound customer service agent to join ASAP, we are looking for a strong candidate with proven experience working either on a busy inbound/outbound call centre or maybe any other customer service position such as hospitality or retail sales.

What we are offering?  
  • Minimum of 40 hours guaranteed with a very competitive rate
  • The opportunity of growing together with the company
  • Join an amazing vibrant team based in Otahuhu/ Onehunga
About your future employer:

Our client is a leading retail company with a great variety of products including appliances and electro domestics, management takes pride in supporting its employees through their careers.

About your future role & duties:

As a customer service agent, you will be reporting directly to the company’s Service Manager, your duties will include:
  • Inbound calls on large volume (approximately 30+ calls a day)
  • Managing customer’s trouble resolution including raising tickets and follow-ups to deliver outstanding customer service
  • Responding email queries
  • Responding live questions with clients via messenger/chatbox
Skills & Experience needed:
  • Previous experience will be an asset
  • This role requires to work on the weekend including (Saturday & Sunday)
  • Great attitude towards work
  • Great attitude towards clients
  • Reliable!!!!
Company Culture
  • A highly collaborative team environment
  • A large emphasis on a healthy work/life balance
  • Competitive salary

How to apply:
Please apply online with your CV if you are interested or contact Carlos Jimenez at 027 535 3770 for a confidential discussion unfortunately due to border restrictions only NZ-based applicants should apply!

If this job is not for you but you know someone that might be perfect for this position, feel free to give me a call and ask me for our referral incentive program.


Carlos Jimenez
Carlos Jimenez

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